
Bunnings' Price-Match Promise: A House Brand Loophole?
Bunnings' Price Match Promise Under Scrutiny: Investigation Reveals House Brand Loophole Australia - A recent investigation by ABC News Australia's Four Corners program has cast doubt on Bunnings' price-match guarantee. Reporter Angus Grigg attempted to price match a ladder at a competitor store, only to discover that the specific ladder was a Bunnings house brand exclusively sold at Bunnings. This finding exposes a potential loophole in Bunnings' advertised guarantee. Grigg's interactions with staff at competitor hardware stores highlight the issue. In one instance, a staff member stated, "I don't have that brand." Another added, "No, I think you can only get that at Bunnings." These statements directly support the claim that Bunnings' house brand limits the effectiveness of their price-matching policy. Bunnings maintains that they comply with all legal and regulatory requirements for product labelling. However, the lack of clear communication regarding the limitations of their price-match guarantee on their website raises concerns about transparency and potential consumer deception. The investigation underscores the importance of clarifying price-match policies to avoid misleading consumers. The incident serves as a reminder for consumers to carefully review price-match policies and consider the potential limitations before making purchasing decisions. It also highlights the value of investigative journalism in holding corporations accountable for their advertising claims.