Angle Grinder Mystery: Customer Returns Tool, Service Center Finds Nothing Wrong

Brest, Belarus - A local tool shop recently faced an unusual customer service challenge. A customer returned an AEG angle grinder, claiming it had excessive play. The shop sent the grinder to the manufacturer's service center for diagnostics. The service center's report revealed no malfunctions. "They were shocked the grinder was returned," said the shop owner in a video posted online. The incident highlights the potential for miscommunication and the importance of thorough testing before returning goods. The shop owner added, "We are happy to have resolved the issue and ensured customer satisfaction."