Chaos at Lima Airport: New Bus Service Crippled by Long Lines and Overcharges

Long Lines, Delays, and Overcharges Plague New Lima Airport Bus Service LIMA, PERU – The launch of the Aerodirecto bus service at Lima's Jorge Chávez International Airport has been met with widespread dissatisfaction from passengers. Since its first day of operation on June 3, 2025, users have reported significant delays, long queues, and charges exceeding the official tariff. One elderly passenger, Sra. Rosa, stated, "There's no good information. I'm a senior citizen, and many others like me are being mistreated." The lack of pedestrian access to the airport further complicates the situation, leaving Aerodirecto as the primary option for many travelers. David Otos, a passenger interviewed at the airport, commented, "The problem is there's no pedestrian exit; it's either this or a taxi." The video shows long lines of passengers waiting for buses, adding visual evidence to the complaints. While Aerodirecto claims to connect various districts of Lima and Callao, the operational issues have overshadowed its convenience. ATU spokesperson Freddy Céspedes noted that Aerodirecto is not exclusive to airport passengers or employees, suggesting that the high demand may be contributing to the problems. The report concludes with a call for improved service and better information for passengers.