Taxi Driver's Plea: Unfair Yandex.Taxi Ratings in Belarus

Yandex.Taxi Driver in Belarus Speaks Out Against Unfair Rating System A taxi driver in Belarus is voicing his frustration with the Yandex.Taxi rating system, claiming that passengers are unfairly giving low ratings without justification. This has led to a decrease in his income and priority in receiving orders. The driver, who wishes to remain anonymous, shared several instances where he received low ratings for seemingly minor reasons, such as not explicitly mentioning a child passenger or accepting a low-fare, long-distance ride. "Passengers can give you a one-star rating without any explanation, and there's nothing you can do about it," he said in a recent video posted online. The lack of recourse and the potential impact on drivers' livelihoods have raised concerns about the fairness and transparency of the Yandex.Taxi rating system. This incident underscores the challenges faced by gig economy workers who are often vulnerable to arbitrary ratings and lack of protection from app platforms. The driver's video has sparked online discussions about the need for improved driver protection and more transparent rating systems within the gig economy.