T-Mobile Accused of Continued Billing After Service Cancellation A recent video posted online has brought to light allegations of continued billing by T-Mobile after customers have canceled their services. The video, shared by a woman whose mother experienced the issue, details how T-Mobile continued to charge $120 per month even after the account was closed in September 2024. "They admitted it was their mistake," the woman stated in her video, "but instead of a refund, they sent a bill to collections." The charges spanned from October 2024 to February 2025, totaling several hundred dollars. The video shows bank statements as evidence of the charges. The consumer filed a complaint with the Federal Communications Commission (FCC) about this issue. This incident highlights the importance of carefully reviewing monthly statements after canceling services with any provider. The FCC is currently investigating the matter.
A woman from Texas shares her experience with T-Mobile and how her mother was saddled with a massive bill after switching to Mint Mobile.
"T-Mobile needs to make this right."
