In a Minsk supermarket, a curious observation was made: a long queue formed at the regular checkout counters, while the self-checkout remained conspicuously empty. This prompted the question: why do shoppers still prefer the traditional method? One shopper commented, "I prefer the human interaction; it's easier for me to ask questions and resolve any issues." This highlights the ongoing debate about the balance between convenience and personal service in the retail industry. While self-checkouts offer speed and efficiency, many customers value the human element of traditional checkout. The situation reflects a broader trend of consumer preferences and the challenges retailers face in optimizing their customer experience.
В TikTok появилось видео, автор которого задался вопросом, над которым ломают голову многие белорусы: почему покупатели сознательно игнорируют кассы …
