Customer Assaults Oxxo Employee in Zapopan: Viral Video Sparks Outrage

Zapopan, Mexico – June 15, 2025 – A viral video circulating online shows a heated confrontation between a customer and a store employee at a local Oxxo. The incident, which occurred on June 15th, 2025, has sparked outrage and debate on social media. The video shows a woman arguing with the employee, escalating into a physical altercation where the woman strikes the employee. "The service was terrible," the woman is heard shouting in the video. The employee, visibly shaken, attempts to de-escalate the situation but is ultimately assaulted. The Oxxo company has yet to release an official statement, but the incident highlights the challenges faced by retail workers and the importance of conflict resolution training. While the incident is unfortunate, it serves as a reminder for both customers and businesses to prioritize respectful communication and conflict resolution techniques.