Spanish TikToker Pauses WhatsApp to Manage Order Boom

A Spanish small business owner, ElChinito_jianli, has taken to social media to explain a temporary unavailability on WhatsApp, citing a large number of orders. The TikTok video, uploaded on June 1st, shows the owner explaining that he needs a week to catch up on his workload. "I don't want to give bad service," he says in the video, "so I'm taking a break from WhatsApp messages." The video highlights the struggles of balancing rapid growth with maintaining good customer service. Many small business owners face similar challenges as they navigate the demands of online operations. ElChinito_jianli's approach of using a video message to communicate directly with his customers is an effective way to maintain transparency and manage expectations.