Brazil Acts to Reimburse INSS Pensioners After Fraudulent Deductions

Brazil Launches Nationwide Support for INSS Pensioners Affected by Fraud Millions of Brazilian retirees and pensioners are receiving much-needed support following the recent discovery of widespread fraud involving unauthorized deductions from their benefits. Starting today, May 30th, 2025, the government has partnered with Correios (the Brazilian postal service) to offer in-person assistance at over 5,000 locations across the country. "This is a crucial step to ensure that those affected can easily contest these charges and recover their funds," said a government spokesperson. "We understand the stress and frustration this situation has caused, and we are committed to providing swift and efficient support." The initiative includes services such as verifying unauthorized deductions, contesting charges, confirming authorizations, and receiving printed guidance on accessing digital channels. While online channels remain available, this in-person option is designed to assist those who may have difficulty navigating digital platforms. One retiree, Maria Silva, expressed her relief at the new service. "It's so much easier to come here and speak to someone face-to-face," she said. "I was worried about how I would resolve this issue, but now I feel much more confident." This partnership between the INSS and Correios demonstrates a commitment to resolving this issue quickly and fairly. The government assures that it is not necessary to rush or form lines, since the discounts have already been suspended. The free service is a testament to the government's dedication to ensuring the well-being of its retirees and pensioners.