Passenger Rights: When Airlines Can (and Can't) Make You Change Your Seat

Air Passenger Rights in Brazil: When Can Airlines Make You Change Seats? Recent incidents involving seat changes on Brazilian flights have sparked debate about passenger rights. Actress Ingrid Guimarães's account of being downgraded by American Airlines and a viral video showing a woman refusing to give up her seat to a child highlight the complexities of these situations. According to ANAC (National Civil Aviation Agency) regulations and legal experts consulted by G1, airlines can only require seat changes under specific circumstances, primarily those involving safety or operational necessity. These include situations requiring passengers to move for emergency exits, aircraft balance, or to accommodate passengers with special needs. However, involuntary downgrades or seat changes due to overbooking or delays can often lead to compensation for passengers. 'In cases of downgrade, where the airline places the passenger in a lower class than reserved, and the passenger has paid extra for their seat, they are entitled to compensation,' explains Rodrigo Alvin, a legal expert on consumer rights. This situation underscores the importance of understanding passenger rights and seeking appropriate compensation when necessary. The G1 report provides a comprehensive overview, offering valuable insights for air travelers.