Kaspi Bank's Automated System Fails Entrepreneur: Transfer Blocked, Raising Concerns

Kaspi Bank Transaction Issues: Entrepreneur Faces Unexpected Transfer Block A Kazakhstani individual entrepreneur recently experienced difficulties transferring funds between her Kaspi Gold and Kaspi Pay accounts. Despite Kaspi Bank's advertising of free inter-account transfers for entrepreneurs, her attempt to move 300,000 tenge was initially rejected. The woman, who wishes to remain anonymous, stated, "I was shocked. I own both accounts, and the system should automatically handle the transfer." After contacting a Kaspi Bank manager, the transaction was eventually processed. This incident raises concerns about the reliability of Kaspi's automated systems for business users. Kaspi Bank has not yet issued a public statement on the matter. However, the experience highlights the potential for inconvenience and delays when using their services. Further investigation is needed to determine the extent of this problem and whether it affects other users.