Insurance Rip-off: Which? Demands Action from FCA as Millions Face Claim Problems

Which? calls on FCA to tackle unfair insurance practices. A new report reveals that 48% of UK consumers have experienced problems when making insurance claims, with many citing poor service and difficulties in getting payouts. The consumer group Which? has launched a petition urging the Financial Conduct Authority (FCA) to take stronger action against insurers. 'It's not just about the money; it's about the stress and anxiety it causes,' said one consumer, Claire Massey, whose insurance claim following a house fire was delayed for 17 months. The FCA says it is already looking into the issues raised by Which?.