Car Salesman's Smart Tip: How to Handle Customers Who Don't Know Their Credit Score

Car Sales Tips: Handling Customers Who Don't Know Their Credit Score New Jersey-based car salesman Joseph Rodriguez (@jrodsellscars) recently shared a video offering advice on how to handle customers who are unsure of their credit scores. Rodriguez points out that this uncertainty can stem from two very different scenarios: either the customer has poor credit and is embarrassed to disclose it, or they have excellent credit and haven't checked it in years. "If a customer says they don't know their credit score, this can go one of two ways," Rodriguez explains in the video. "Their credit might be so bad they're ashamed to say the score, or their credit is high as hell and they haven't taken out any debt in maybe 20 years." Rodriguez emphasizes the importance of honesty and transparency in dealing with customers. He suggests that salespeople should utilize readily available tools, such as bank apps, to quickly check a customer's credit score and avoid showing them cars they can't afford. This approach, he argues, streamlines the car-buying process and helps build trust. The video concludes by highlighting the numerous resources available for consumers to check their own credit scores. Rodriguez's video has garnered significant attention, prompting discussion about ethical sales practices and the importance of financial literacy among car buyers.