Mail Online
Is this the worst bottomless brunch in the country?
British content creator, Katie G, took to TikTok this week to share her 'terrible' experience dining at Liberté, a rooftop restaurant based in Liverp…
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Bottomless Brunch Nightmare: Liverpool Restaurant Faces Customer Backlash
Liverpool Bottomless Brunch Leaves Customer Frustrated A recent incident at a popular Liverpool bottomless brunch left a customer deeply dissatisfied. Katie G, a social media user, shared her experience in a video that has since gained significant traction online. The video details a series of issues experienced during their visit, including dirty plates and an unacceptable delay in a gluten-free order for one of their party. "I'm laughing now, but it was genuinely not a laughing matter at the time," Katie stated in her video, highlighting the stress of the situation. The group's attempts to resolve the issues were met with dismissive responses from staff, culminating in a partial refund that they felt was insufficient. The video contrasts the negative experience with the lively atmosphere of the brunch, which included live entertainment. This juxtaposition underscores the disappointment felt by the customers. While the video ends on a note of eventual resolution, it raises questions about customer service standards and the importance of addressing dietary needs in hospitality settings. The establishment has not yet publicly responded to the allegations.
