The Power of a Deep Question: Ken Coleman on Navigating Grief and Difficult Conversations

In a poignant personal story, Ken Coleman, a well-known Ramsey Personality and author, reflects on the challenges of offering comfort during times of grief. After the passing of his father, Coleman returned to work and was met with an array of inadequate responses from colleagues. "People would say, 'Oh, my condolences,' and then move on," he recalls. This experience led Coleman to emphasize the importance of thoughtful engagement rather than generic platitudes. He suggests that asking open-ended, empathetic questions, such as, "What was your dad like?" or "Tell me about the eulogies," can be far more meaningful and comforting. The video serves as a reminder that genuine connection is often more valuable than perfectly crafted words. His insights offer valuable guidance for navigating sensitive conversations with grace and compassion.