The Daily Dot
A server shared her top 3 customer "icks." Then diners fired back with their own
The rant backfired when commenters sassed back with brutal gripes against servers.
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Viral Server Rant Exposes Customer "Icks," Ignites Online Debate on Restaurant Etiquette
Restaurant Servers Speak Out: Unveiling Customer Pet Peeves in the Service Industry A recent viral video by TikTok user Kiley Samfit, a self-proclaimed "online coach" and server, has sparked a lively debate online by candidly sharing her top customer "icks." The video, uploaded on August 2nd, 2025, from the US, quickly garnered over 116,000 views and more than 1,000 comments, highlighting a common, yet often unaddressed, side of the service industry. Kiley detailed three main frustrations. Firstly, she expressed annoyance when customers interrupt her introduction to immediately order, stating, "Before I can even get my fucking name out, this bitch is like, 'Diet Coke!'" She emphasized the need for patience, adding, "Just let me say my name." Her second "ick" involved customers inquiring about free refills on specialty beverages like strawberry lemonade. Kiley claimed these customers often result in low or zero tips, leading her to sometimes falsely state the drink is unavailable. "I already fucking know that I'm about to get 45 of these fucking strawberry lemonades and it's going to be a $2 tip or zero," she remarked. Finally, Kiley described discomfort when serving couples where the female partner appears insecure and gives her "attitude." She explained her efforts to make such customers feel comfortable, including complimenting the woman and avoiding eye contact with her male companion, yet still encountering hostility. "Your man looks like a fucking gremlin," she stated, referring to the male partners in these situations. The video's comment section has become a forum for both agreement and strong disagreement, with some users criticizing Kiley's professional demeanor while others shared their own service industry experiences. One commenter wrote, "My biggest ick is servers who complain about their job," while another added, "Please don't give someone a regular coke that orders diet. If they are diabetic it could really be bad." The discussion underscores the complex dynamics and often unarticulated tensions between customers and service staff.
New York Post
Annoyed restaurant worker shares 3 things customers do that pisses off waitstaf…
A little common courtesy goes a long way.
