Malaysian Dad's Honest Review of Diaper Delivery Service Sparks Discussion

A Malaysian father, Jiwabebas, recently shared his experience using a diaper delivery service via a short video. He described the convenience of the service, stating, "Kitaorg pun kena buat grab siang malam pagi petang nak beli sehelai pampers untuk anak2 kami tauu" (We have to use Grab day and night to buy diapers for our children). However, he also noted concerns about the system's efficiency and the condition of the delivered items, expressing a desire for improvements in cleanliness and organization. This highlights the challenges and opportunities faced by delivery services in meeting the needs of a growing market, particularly in providing essential goods like baby products. The video's popularity suggests a need for businesses to address customer concerns and enhance their services to improve overall customer satisfaction.