Hairdresser reveals the phrase all stylists hate to hear from clients
A video shared by UK-based hairdresser Sarah Louise Tyne reveals a remark that's left more than a few stylists gritting their teeth behind the salon …
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Handling Client Comparisons: A Mobile Hairdresser's Guide
Mobile Hairdressers Face Client Comparisons: How to Handle the Situation Mobile hairdressers often encounter clients who compare their services to those of previous stylists. This can be a delicate situation that requires tact and professionalism. A recent video by Mobile Hairdressing circle offers valuable advice on navigating these comparisons. The video highlights three key strategies. First, instead of getting defensive, redirect the conversation by asking the client to show images of their desired outcome. This approach focuses on the client's goals rather than dwelling on past experiences. Secondly, the video suggests reassuring the client by acknowledging their potential nervousness and emphasizing their trust in the current stylist's expertise. This approach builds rapport and eases anxiety. Finally, the video acknowledges that sometimes, despite the stylist's best efforts, a match may not be possible. In this case, the video suggests politely explaining the incompatibility and offering the best possible outcome under the circumstances. "Rather than showing me how your old hairdresser used to do your hair, can you show me some images of what you're hoping to achieve?" suggests the video's creator. This advice underscores the importance of professional communication and client management in the mobile hairdressing industry. By focusing on understanding the client's needs and expectations, stylists can build trust and provide a positive experience.
