Zhytomyr Law Firm Sets Clear Communication Expectations

Zhytomyr Law Firm Explains Communication Policy: Prioritizing Client Contracts and Respectful Communication A Zhytomyr-based law firm, Primus Partners, recently addressed client concerns regarding their communication practices in a short video. The firm, known for its straightforward approach to legal matters, clarified their working hours are 9 am to 6 pm, Monday to Friday. Outside of these hours, they do not respond to calls or messages. "We understand clients may have urgent questions," said a spokesperson for Primus Partners in the video. "However, we operate on a contract basis and have a specific workflow for handling cases. We want to ensure all clients receive the attention they deserve within our business hours." The firm's policy focuses on maintaining a balance between responsiveness and efficient case management. They explained that their team, consisting of lawyers and legal professionals, handles client consultations, document preparation, and other legal tasks during their working hours. They emphasized the importance of clear communication and mutual respect. The video concludes with a call for clients to contact the firm during business hours or through private messaging for urgent matters. This approach reflects a commitment to professional standards and clear communication within the legal field.