We were promised a crackdown on ‘deceptive’ influencer advertising. Where is it?
It’s a global industry worth $37 billion, but in Australia, it’s largely unregulated. Both consumers and social media stars are paying the price.
Australian entrepreneur Rachael Wilde, founder of the haircare brand Bouf, is facing a wave of online criticism following the launch of her new product. While acknowledging some negative feedback, Wilde expressed concern over the volume of comments, some of which she described as 'outright trolling' and containing misinformation. "People are jumping from 'I didn't really like the launch campaign' to 'this is a scam,'" Wilde said in a recent video. However, she also highlighted the positive response from many customers, emphasizing the year of research and development that went into creating Bouf, which is specifically targeted at women experiencing postpartum hair loss. The launch has sparked a debate about online brand criticism and the challenges faced by new businesses navigating social media.
It’s a global industry worth $37 billion, but in Australia, it’s largely unregulated. Both consumers and social media stars are paying the price.
The founder of a beauty company has responded to critics and the 'trolling' she received after customers complained about an ad.