MINSK, BELARUS – Belarusian mobile phone users are voicing concerns about the practices of major operators A1 and MTS. Many claim they've been switched to more expensive plans without their knowledge or consent. One user, identified only as Scorpiov2, posted a video highlighting the issue. "They're transferring people from tariffs that cost around 19 rubles to tariffs of 40 rubles without their agreement," Scorpiov2 states in the video. This raises questions about the effectiveness of consumer protection laws in the country. The video also criticizes the quality of mobile service and internet provided by the operators. The National Agency for Consumer Rights Protection has not yet commented on the issue. This situation underscores the need for clear communication and transparency between mobile providers and their customers.
Пользовательница TikTok записала эмоциональное видеообращение, в котором обвинила белорусских мобильных операторов А1 и МТС в «беспределе» и «принуди…
