Ukrainian Hospital Uses Telegram for Free Medical Advice

Ukrainian Hospital Implements Telegram Chat for Free Medical Consultations Sumy, Ukraine – A hospital in Sumy, Ukraine, has launched a free Telegram chat service to provide medical consultations to patients. The initiative, managed by the hospital's director, Volodymyr Pochelyev, aims to improve access to healthcare. While the service is designed for quick answers, Dr. Pochelyev acknowledges that response times can vary depending on the specialist's availability and the complexity of the medical issue. "An administrator constantly monitors the chat," explains Dr. Pochelyev, "routing questions to the appropriate doctors. While most questions get immediate answers, those requiring specialized surgical expertise may take 5-10 minutes due to the doctor's workload." The Telegram chat offers a convenient way for patients to receive medical advice, particularly in situations where immediate in-person consultation is not possible. The initiative underscores the growing role of technology in healthcare access.