Demanding Client Rejects "Goblin Seats" on Last-Minute Flight

A recent viral video highlights the extreme demands some travelers place on their agents, featuring a client who refused to board an economy flight, labeling the seats "goblin seats" and "school bus seats." The video, shared by travel agent Olivia, captures a phone conversation with her client, identified as Mark. During the call, Mark expresses strong dissatisfaction that only economy class seats were available on the last flight of the day to Saint Lucia. He stated, "I just checked in, but I don't want to take this flight... they don't have any business class seats left." Despite Olivia's explanation that it was the final flight to the destination, Mark insisted on an immediate alternative, even suggesting a private plane within 20 minutes. He further emphasized his loyalty, claiming to have "300,000 miles" and expecting upgrades. The exchange reportedly left the agent visibly frustrated by the client's inflexible and entitled stance on air travel accommodations.