Mastering Emotional Intelligence: The Key Is Not Just What You Say, But How

Emotional Intelligence: It's Not What You Say, But How You Say It In a recent appearance on Sway's Universe podcast, Dr. Bryant offered valuable insights into the importance of emotional intelligence, particularly in communication. She highlighted that effective communication hinges not only on the message's content but also on its delivery. "Emotional intelligence is knowing how to say two things," she explained. "I identify what I feel, I process before I produce." Dr. Bryant used a personal anecdote to illustrate her points, describing a situation with a close friend where a lack of emotional intelligence led to hurt feelings. She emphasized the importance of considering the other person's perspective and choosing words carefully to avoid causing unnecessary pain. "Feelings cause problems, not emotions," she stated, underscoring the need for emotional regulation in communication. The video concludes with a call for greater compassion and grace in interactions, a message that resonates deeply with the current social climate.