
Southwest Ends Free Bags: Will it Ground On-Time Flights?
Southwest Airlines Ends 'Bags Fly Free,' Prepares for On-Time Challenges Southwest Airlines' decision to end its long-standing "bags fly free" policy is poised to significantly alter the airline's operations and potentially impact its on-time performance. Starting Wednesday, passengers will be charged $35 for one checked bag and $45 for a second. This change is expected to result in a substantial increase in carry-on luggage, leading to longer check-in lines and potentially slower boarding processes. The airline has acknowledged the potential for delays and has been actively working to mitigate the effects. "In the months since announcing the new policy, Southwest has been studying how to free up precious airport minutes," explains Julia Munslow, WSJ editor, in a recent video report. This includes implementing new technology and providing employees with updated data to anticipate and manage potential disruptions. However, concerns remain about the potential for widespread delays, particularly during the busy summer travel season. Many travelers booked their flights weeks ago, when tickets still included free bags, meaning the full impact of the policy may not be immediately apparent. The change is likely to affect Southwest's strong operational record, a key selling point for the airline. Despite the challenges, Southwest's proactive approach to managing the transition suggests a commitment to minimizing disruptions. The airline's investment in technology and data-driven solutions demonstrates an effort to maintain its reputation for efficiency and on-time departures.