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Qantas Wheelchair Damage Prompts Disability Advocate's Outcry and Airline Apology
A Qantas passenger, Australian disability advocate Zoe Simmons, has spoken out about the repeated damage to her wheelchair during recent flights with the airline. In a video shared by Yahoo! News Australia, Simmons details how her wheelchair was returned damaged on multiple occasions, with warped metal, broken parts, and scratches affecting its safety and usability. "Imagine if non-disabled people expected their legs to be broken every time they flew," Simmons stated, highlighting the unacceptable situation. Qantas has apologized and launched an investigation into how the damage occurred. Simmons' experience underscores the need for improved handling of mobility aids by airlines and stronger policies to protect disabled travelers.
9 days ago
AU
Melbourne, Australia
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qantas