Mecca's Tech-Powered Hajj: Digital Service Eases Mosque Crowds

Mecca's New Digital Service Helps Hajj Pilgrims Navigate Crowds This year's Hajj pilgrimage sees the introduction of a new digital service designed to ease congestion at the Grand Mosque in Mecca. Developed by the General Authority for the Affairs of the Two Holy Mosques, the service provides real-time updates on crowd density in various areas of the mosque, allowing pilgrims to plan their visits accordingly. Al Arabiya correspondent Sultan Al-Salmi reports from the scene, showcasing the digital display boards that show crowd levels using a color-coded system. "This digital service is a game-changer," says Al-Salmi. "It helps pilgrims avoid the most crowded areas and ensures a more efficient and comfortable pilgrimage." The service is accessible via an app or website and provides information on crowd levels in the mataf, upper floors, and other sections of the mosque, empowering pilgrims to make informed decisions about their movements. The initiative reflects Saudi Arabia's ongoing commitment to improving the Hajj experience for millions of pilgrims worldwide.