Banco de Venezuela Customers Report Widespread Account Errors

Banco de Venezuela Customers Report Widespread Account Errors Caracas, Venezuela – June 3, 2025 – Users of Banco de Venezuela (BDV) are reporting widespread issues with their accounts, including missing funds, incorrect balances, and failed transactions. A TikTok video by Majo noticias (@alexmarnews_21) has brought the issue to light, highlighting screenshots of error messages and account statements showing significant discrepancies. "I had 200 Bs in my account, and now it shows 3.616,51 Bs," said one user in a screenshot shown in the video. Another user reported multiple failed mobile payments, despite the funds being deducted from their account. The bank has yet to issue an official statement addressing the widespread complaints. Many users are expressing concern about the security of their funds and are demanding a prompt explanation and resolution from BDV. The situation underscores the need for transparency and accountability from financial institutions in protecting their customers' financial assets. The incident serves as a reminder of the importance of robust security measures and effective communication during system disruptions.