Pension Delays Expose Banco del Bienestar's Failures

In Mexico, a family's struggle to access disability benefits highlights systemic failures within the Banco del Bienestar. Luis Felipe, a 30-year-old man with cerebral palsy, hasn't received his bimonthly pension since June 2024. His mother, Mónica Galván, explains the difficulties they've faced in trying to access the money, which was transferred to the Banco del Bienestar. "They tell me the deposit is there, but it's on his new card at the Bienestar," says Mónica. "I have to go pick it up." The family has traveled hundreds of kilometers to different offices, yet they still have not received the money. This case underscores the challenges faced by many Mexicans who rely on government support programs and the shortcomings of the Banco del Bienestar, which has been widely criticized for its poor service. The story of Luis Felipe and his mother serves as a poignant reminder of the human cost of bureaucratic failures.