Banco del Bienestar Warns of Card Blocks for Elderly Recipients

Mexico's Banco del Bienestar warns elderly recipients of social support about common card blocking errors. Elderly citizens across Mexico are facing temporary blocks on their Banco del Bienestar cards due to frequent errors. The bank has issued an alert highlighting three common mistakes: incorrect PIN entry (three incorrect attempts lead to a block), outdated personal information, and unusual transaction patterns. "These measures are in place to prevent fraud," explains a bank representative in an interview. However, this has led to temporary inconveniences for many recipients. One elderly woman, Maria Garcia, shared her experience, "I was so worried when my card was blocked. I didn't know what to do." The bank advises against sharing PINs, keeping personal information updated, and regularly checking account statements. Resolving a blocked card requires visiting a branch with valid identification. The bank is working to improve communication and support for elderly users to prevent future issues.