Dillard's Customer Service: Is This a Pattern?

Dillard's Customer Service Complaints: A Growing Concern? A young woman, Gigi, recently shared her negative experiences shopping at Dillard's, highlighting repeated instances of unhelpful and unfriendly behavior from employees. In her video, Gigi details several occasions where Dillard's staff acted dismissively when she needed assistance with dressing rooms. "The last time this happened," Gigi said, "the worker walked right past me, and I had to move so she wouldn't bump into me. She was just going to close a dressing room door." These experiences represent a broader concern regarding customer service in retail settings. While Gigi states she loves Dillard's and appreciates their clothing quality, her story underscores the importance of consistent and positive customer interactions. The store may wish to address these concerns to maintain customer satisfaction and loyalty.