Galicia's Digital Healthcare Revolution: Real-Time Chat and Virtual Visits

Galicia Improves Healthcare with Real-Time Doctor-Patient Chat and Virtual Visits Galicia, Spain is making strides in modernizing its healthcare system with the implementation of new digital technologies. The Galician Health Department is introducing a real-time chat application that will allow patients to communicate directly with their physicians. This innovative approach aims to enhance communication and provide more efficient care. "Patients will be able to chat with their doctor in real time through an app," explains a news report from La Voz de Galicia. This new system will be particularly beneficial for patients in emergency rooms or those hospitalized, facilitating quick access to information and updates. Beyond the chat feature, the department is also working on virtual visit capabilities. These virtual visits will allow family members to remotely monitor their loved ones, providing comfort and reducing anxiety during hospital stays. Imagine the relief for parents able to see their newborn in the neonatal unit via streaming. This feature is particularly valuable for those who may live far from the hospital or have limited visiting hours. While the chat feature is expected to be available soon, the virtual visits are projected to be fully implemented by mid-2027. This phased rollout allows for thorough testing and ensures a smooth transition for both patients and medical staff. The initiative signifies a commitment to improving patient experience and leveraging technology for better healthcare outcomes.