TikToker Highlights Customer Service Challenges in Supporting Black-Owned Businesses

A recent video by TikToker simi.duh highlights the challenges faced by consumers when supporting Black-owned businesses. simi.duh recounts a personal experience with Body by Raven Tracy, describing a delayed order and unsatisfactory customer service response. "Y'all make it hard to support Black-owned businesses!" she exclaimed in her video. The incident underscores the importance of consistent customer service for all businesses, regardless of ownership, in order to build trust and loyalty. While this particular case involves a single business, it reflects a wider concern for consumers seeking to support minority-owned enterprises. Further investigation into customer service practices within the Black-owned business community is needed to address this issue.