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Unprofessional Texas Bridal Shop Almost Ruins Bride’s Wedding by Sending Wrong …
An unprofessional Texas bridal shop is under fire after almost ruining a bride's wedding day by sending her the wrong dress twice.
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Fort Worth Bridal Shop Accused of Repeated Dress Errors, Refusing Refund for Distraught Bride
Fort Worth, TX – A recent incident involving a local bridal boutique, Birdie Bridal, has drawn significant attention after a woman detailed her sister's distressing experience in a widely shared online video. The bride-to-be, whose wedding is reportedly just 50 days away, allegedly received the incorrect wedding dress not once, but twice, from the Fort Worth establishment. According to the account, the initial dress delivered was significantly oversized, prompting the bride to contact the shop. The second attempt resulted in a completely different dress design being sent, rather than the one originally ordered and paid for, which included a rush fee. The sister claims that Birdie Bridal's staff, including an operations manager, were unhelpful and unapologetic throughout the ordeal. "They tried to gaslight her and tell her it was the right dress," the sister stated in her video, expressing her frustration. The bridal shop reportedly refused a full refund for the incorrect dresses. Instead, they offered a mere $24 discount on a floor sample of a different dress. This proposed solution has been met with public criticism online, with many expressing disbelief at the shop's handling of such a crucial purchase for a wedding. The incident highlights the emotional and financial stakes involved in wedding preparations and the importance of reliable vendor service.
