Late Openings and Staffing Shortages Plague Kenyan Businesses

Local Business Owner's Punctuality Woes Highlight Staffing Challenges in Kenya A TikTok video has brought to light the struggles faced by small business owners in Kenya, specifically concerning employee punctuality. The video, posted by U d a k u t r e n d s.., shows the author waiting at Malisafi's shop, which frequently opens late, causing significant disruption to customers' schedules. "Malisfi was at his shop at 7:30, but at 9:40 there were still no workers," the author explains in the video. The video, which has already gained over 2700 views and numerous comments, has sparked a conversation about the challenges of finding reliable staff and maintaining a consistent business schedule. The comments section reveals a shared sentiment among viewers, with many expressing similar experiences with businesses in the area. This situation underscores the need for businesses to address staffing issues and improve customer service to maintain a positive reputation and attract customers.