
Monterrey's Speedy Response to Citizen's Complaint: Weeds and Trash Gone in Hours
Monterrey's Quick Response to Citizen Concerns: A Positive Example of Local Governance Monterrey, Mexico - In a heartwarming display of responsiveness, the Monterrey Public Services Secretariat swiftly addressed a concern raised by students of the Universidad Metropolitana de Monterrey (UMM). Students had reported significant overgrowth of weeds and accumulation of trash on 5 de Mayo and Hermenegildo Galeana streets. The Secretariat's immediate action is commendable. Within hours of the report, a cleanup crew was dispatched to the area. The video shows workers diligently clearing the debris and unwanted vegetation. Diego Treviño, Director of Public Services, spoke to POSTAmx about the incident, stating, "We attend to the call of the people, the students, and we came to do the cleanup." The prompt response showcases the city's commitment to maintaining clean and safe public spaces. Treviño also mentioned that measures would be taken to prevent future issues at the abandoned property. This incident serves as a positive example of how proactive local governance can effectively address citizen concerns and improve the quality of life for residents.