
Boston Woman Slams Uber Eats for Delivering Wrong Pads and Refusing to Give Ref…
A Boston woman is accusing Uber Eats of delivering the wrong pads twice and refusing to issue a refund after she reported the issue to them.
Boston, MA – A local woman, known online as demi 🧚🏽, has voiced significant frustration with Uber Eats after two consecutive delivery orders for feminine hygiene products were incorrectly fulfilled, leaving her without the necessary items and out of pocket. The incident, which she detailed in a widely shared video, has sparked a discussion among consumers about the reliability of delivery services for essential personal care items. According to demi, her initial order from Walgreens for 'heavy flow organic cotton pads' resulted in the delivery of 'cooling herbal infusion' pads containing mint, aloe vera, and lavender. She expressed concern over potential allergic reactions to these ingredients and stated that Uber Eats denied her a refund for the incorrect item. Undeterred but still in need, demi placed a second order, this time from CVS, specifically requesting 'heavy flow' pads. To her dismay, she received 'Always Ultra Thin' pads, again not what she had ordered. She highlighted the apparent lack of understanding from the delivery drivers regarding the specific needs for such products. 'I ordered heavy flow organic cotton pads, right? Why are you sending me cooling, healing infusion?' she questioned in her video, holding up the incorrect product. 'You don't know me. How do you know I'm not allergic to one of these three things?' She further emphasized her frustration with the refund process: 'They're like, 'Sorry, we can't refund you for your order.' Why? You sent me something I can't use, you didn't send me a receipt so I can't return it. So what am I supposed to do as a consumer?' The series of errors and the subsequent refusal of refunds prompted demi to cancel her Uber Eats membership, stating, 'Do not piss me off. It's my money. Give it back to me.' She also mentioned plans to initiate a chargeback with her credit card company. The situation raises questions about quality control in third-party delivery services and their customer service policies when orders are inaccurately fulfilled.
A Boston woman is accusing Uber Eats of delivering the wrong pads twice and refusing to issue a refund after she reported the issue to them.